What Type Of Preference Profile Can I Create?

There are two types of profiles:

  • A Business Profile is for travelers who travel for work.
  • A Leisure Profile is for your vacations.

You can also create a Business and Leisure Profile. 


How Long Does It Take To Create A Profile?

If you opt to submit your preferences for both business and leisure profile, it will take approximately 20 minutes.

You can also create your profile in stages. A profile is created once for all your future travels. You can update your preferences at any time.


What Happens Once I Create My Personal Profile?

Every traveler receives a unique VIP ID.

Once you press submit, an automated VIP ID will be sent to you. You can now access the full services of  VIP My Stay.


Can I Make A Hotel Reservation From The Website?

VIP My Stay is a data service website, not a booking engine. You can use the normal channels to make your hotel reservations.

Nevertheless, we recommend that, prior to booking, you check your account for any Hotel offers in the location where you want to travel. Only offers based on your preferences will be visible on your account.


How Can I Communicate My VIP ID To My Reserved Hotel?

There are several ways to communicate your VIP ID to a Hotel:

  1. Log into your account and use the search field to locate your Hotel. If the Hotel is registered, you can submit the form.
  2. Since this is a new hotel tool, and we are still building a list of registered Hotels, you might not find your Hotel. Should this be the case, send us an email with your name, the name of your chosen Hotel and your arrival date. We will contact the Hotel to make the initial introduction and ask them to contact you directly. As stated above, only you can share your VIP ID.
  3. You can also select any other method to share your VIP ID.  Your chosen Hotel might not have been informed of the VIP My Stay services and therefore will require an introduction. Visit the Overview Page on your account for our suggested message to the Hotel. Just copy and paste it into the body of your email.


How Will I Know If A Hotel Has Checked My Preferences Profile?

A Hotel might take a few days to access your VIP ID.

Once they access it, it will be listed under Profiles Viewed on your Home Page.


What Should I Expect From The Hotel During My Stay?

It is up to the Hotel to tailor your stay to your preferences. VIP My Stay does not guarantee that a Hotel will tailor your stay to your preferences.

However, important to any Hotel is guest satisfaction. Hotels are always looking for ways and means to ensure your total satisfaction and ultimately win your loyalty.


I Never Find My Booked Hotel Registered With VIP My Stay.

VIP My Stay is a new concept. Given the amount of Hotels worldwide, there will be Hotels that have not yet been reached by us.

We kindly ask you to contact us and we will make the initial introduction. We will not be able to give your VIP ID to the Hotel; however, we will introduce ourselves to your chosen Hotel, suggest they register with VIP My Stay and let them know to expect a reservation from a VIP My Stay Member.

With your consent, we can also ask them to contact you by email.